Get help with Hushquito, the anti-mosquito sound app
Need Help?
Contact our support team at: hello@inoviatech.io
Getting Started
How to Use Hushquito
- Start the tone: Tap the large button on the main screen.
- Adjust Frequency: Use the slider to adjust the ultrasonic frequency between 15-22 kHz.
- Choose Sound Mode: Select from 5 different sound patterns in Settings.
- Volume: Make sure your device volume is turned up.
Pro Tip The app works best with device speakers. For outdoor use, place your device in a central location.
Frequently Asked Questions
Is the tone proven to work?
No. Field studies have not found that ultrasonic devices reduce mosquito bites. Hushquito plays the kind of high-frequency tone (15–22 kHz) these devices use, as an extra, chemical-free layer: use it alongside a proven repellent, a screen or a net, never instead of them. Children, teens and pets may hear the lower tones; lower the pitch or stop if anyone is bothered.
Is it safe to use around pets?
Some pets, especially dogs and cats, can hear these frequencies. Watch how your pet reacts the first time, and stop if it seems bothered.
Why can't I hear anything when the app is running?
The app plays high-frequency tones (15-22 kHz), at or above the range of human hearing. Most adults can't hear the highest of these frequencies, so silence is normal. Children, teens and pets may hear the lower tones.
What's the difference between free and premium?
Free: 10 minutes a day, all 5 sound modes, full frequency range, default theme.
Premium: Unlimited daily usage, 8 custom themes, smart scheduling.
Premium: Unlimited daily usage, 8 custom themes, smart scheduling.
How do I restore my purchase?
Go to Settings > Restore Purchases. This will restore any previous premium purchases associated with your Apple ID.
Why does my daily limit persist after reinstalling?
To ensure fair usage, we store daily usage data securely in the iOS Keychain, which persists across app reinstalls. This resets automatically at midnight local time each day.
Can I use other apps while Hushquito is running?
Yes, the tone keeps playing in the background. However, other audio apps may interfere with the ultrasonic playback. For best results, avoid using other audio apps simultaneously.
Which sound mode should I use?
- Standard: Constant frequency - good for general use
- Sweep: Varies the frequency continuously
- Pulsed: Intermittent bursts - saves battery
- Multi-Frequency: Several frequencies at once
- Adaptive: Random changes in pitch and timing
Troubleshooting
No Sound
- Check that your device volume is turned up
- Ensure the app isn't muted
- Close other audio apps that might interfere
- Restart the app
App Crashes
- Ensure you have the latest version installed
- Restart your device
- Reinstall the app if issues persist
- Contact support with details about the crash
Purchase Issues
- Check your internet connection
- Verify your App Store account is signed in
- Try "Restore Purchases" in Settings
- Request a refund at reportaproblem.apple.com
Scheduling Not Working (Premium)
- Ensure notifications are enabled for the app
- Check that Background App Refresh is enabled
- Disable Low Power Mode